Who we are

Somerset Window Cleaning provides window and exterior cleaning services across Somerset. Contact us at info@somersetwindowcleaning.co.uk or 01458 860 339.

What we collect

We only collect what we need to do the job:

Contact details: Name, email, phone number
Property info: Address, access notes, parking
Service records: Quotes, bookings, job notes
Photos: Before/after shots for quality assurance
Payments: Invoice totals (card details handled securely by Stripe/GoCardless)

How we use it

Providing quotes and scheduling visits
Carrying out and recording our work
Sending invoices and processing payments
Sending appointment reminders and service updates
Occasionally asking for reviews (you can opt out)

We do not sell your data.

Who we share with

Only trusted service providers who help us run the business: website hosting, payment processors, email/SMS tools, and our accountant. They only access what they need and must keep it secure.

How long we keep it

Enquiries: 12-24 months after last contact
Customer records & invoices: 6 years (for tax/legal requirements)

Cookies

We use essential cookies to make the site work and Google Analytics (if you consent) to understand how people use the site. You can manage preferences via our cookie banner.

Your rights

You can ask us to show, correct, or delete your data at any time. Just email us. You can also unsubscribe from marketing messages using the link in any email.

Questions or concerns?

Contact us at info@somersetwindowcleaning.co.uk. You can also complain to the Information Commissioner's Office if needed.

Privacy Policy