FAQ
Questions, answered.
Pricing, access, payment, weather, guarantees — the stuff you actually want to know before you book.
General
How much does window cleaning cost?
Pricing depends on your property size, access, and how often you'd like us to visit. Get in touch for a free, no-obligation quote tailored to your home.
How often should I get my windows cleaned?
We recommend every 4 weeks for most homes. This keeps glass looking spotless year-round and prevents hard water stain build-up. We also offer 8-weekly rounds for quieter properties.
Do I need to be home when you clean?
No. Most of our work is done from the outside using pure water poles. We’ll text you the day before to confirm, and send a message when we’re done.
Service
What is pure water window cleaning?
We use a reach-and-wash system that pumps purified (deionised) water through telescopic poles. It dissolves dirt without chemicals and dries streak-free — no ladders, no squeegees, no soapy residue.
Do you clean inside windows too?
Yes. Interior cleans are available as an add-on. Just mention it when you book and we’ll include it in your quote.
What areas do you cover?
We cover most of Somerset including Glastonbury, Street, Wells, Bridgwater, Shepton Mallet, Frome, Yeovil, Taunton, and surrounding villages. Check your postcode on our areas page.
Booking & Payment
How do I book?
Use our online booking form — it takes under 60 seconds. Or call us on 01458 860 339 during business hours (Mon–Fri, 9am–4pm).
How do I pay?
We send a payment link after each clean. Pay securely online — never upfront. No cash needed.
Can I cancel or skip a clean?
Yes. Just let us know at least 24 hours before your scheduled clean. No cancellation fees.
Trust
Are you insured?
Yes. We carry £5m public liability insurance. We’re also fully trained and DBS checked.
How long have you been operating?
Somerset Window Cleaning has been serving Somerset homes and businesses since 2019. We’re a veteran-owned, family-run company based in Street.
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5.0★ rated by 228+ Somerset customers · No obligation